Some customers report that local stores adjust the band size for free.
Cost: Dillard’s customer service said the jewelry counter normally sizes watches for free when you purchase them.Other customers have complained that Dillard’s wouldn’t help them at all. Some customers say they’ve had a friendly associate remove links from a watch band for free, even if they bought it elsewhere. Watch resizing: If the location has a jewelry counter with a trained associate on duty, they may resize your watch band.
Cost: Belk customer service said you should contact your local store to see if they can resize your watch and to get an estimate on how much it will cost.They may also resize a watch you bring in later on. Watch resizing: Stores with a fully-equipped jewelry counter normally size watches when you purchase them.These national brands have been known to resize watches for free at some locations: Belk We contacted customer service representatives and did an exhaustive search of companies’ Facebook pages, customer comment forums, discussion threads for watch lovers, and crowdsourced question-and-answer sites to get as much inside information as possible on which stores offer resizing and which won’t. Most stores and brands don’t include courtesy services in their stated policies, because they are exactly that: a courtesy to their good customers. If you’re determined to get it done for free, you could wind up spending time and gas money to track down a helpful shop. Different brands of watches need different tools, so a particular shop may not be equipped to work with your brand. Sometimes it’s just a matter of which associate is on duty and how busy they are at the moment. Many department stores will resize your watch if you bought it there or if it’s a brand they sell however, the ability to do the job and the policy on free adjustments are up to the individual store.
At those prices, the relationship value is worth more than nickel-and-diming their customers over a link here or there. Many authorized dealers will also resize bands without charging for it. Luxury brands like Omega, Panerai, TAG Heuer, and Rolex are known for accommodating customers with free courtesy services in their boutiques. They want to build loyalty and keep you coming back. Some family-owned jewelers offer small services like this on any item you bring in, whether you bought it from them or not. They know personal service is their best selling point, so they’ll make adjustments for free if you bought the watch from them.
Small stores are always concerned about competing with the big national chains. The best place to get free services like watch band link removal, watch battery replacement, and watch cleaning is at a locally-owned jewelry store. Here’s where to get watch links removed for free/where to get a watch fitted in general. Watch resizing only takes a few minutes if you have the tools and the skill. Excellent customer service is often their best competition point against large chain jewelers. You’re also likely to find resizing services as small, local jewelers that are interested in developing a relationship with the community. Watch resizing is a courtesy service many jewelers and department stores provide, including Belk, Dillard’s, Fossil, JCPenney, Kohl’s, Macy’s, Micheal Kors, Nordstrom, Sears, and Walmart.